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                                CHAPTER NINE Improving  Your Listening and Hearing Skills 
                              Mark Ross, Ph.D.  
                                   I don’t know any hard of hearing person  who, if a magic wand were available to wave away his or her hearing loss, would  not jump at this miraculous opportunity. I know that I would like to be at the  head of the line! But life is not a fairy tale and magic wands are in short  supply. For most of us with hearing loss, it’s simply a pain, one whose impact  we’re constantly trying to overcome or minimize.  
                                 
       We don’t approach the world as “hard of  hearing” people, seeking acceptance as a separate social entity. On the  contrary, we’re trying not to make the hearing loss a defining element of our  personal identity; we do this, not by ignoring it, but by striving to reduce  its impact in our lives. To realize our goal of continued engagement with the  larger society—with our friends, family, jobs, and interests—we employ all the  technological tools we can, i.e., hearing aids and other hearing assistive  devices. And we use various communication strategies to reduce the inevitable  consequences of hearing loss. 
   
       By “communication strategies” I mean any  activity that might increase your ability to understand speech, either  generally or in particular situations, not just technological solutions. Of  course technology is a key consideration, but the adjustment process doesn’t  end there. There are other things you can do to improve your ability to  communicate in different situations. When you purchase hearing instruments, you  depend upon the hearing healthcare provider’s expertise to help in making the  proper decision. When it comes to communication strategies and making the best  use of all types of hearing technology, you have to take the major responsibility. The concept of  personal responsibility for your own action underlies the three recurring  themes stressed throughout this chapter: acknowledgment, assertiveness, and  communication strategies.  
   
       I’ll begin this chapter by discussing your  personal responsibilities as you strive to improve your hearing capabilities,  after which I’ll comment on your initial experiences with hearing aids. My  focus will be on how you can learn to interpret, enjoy and expand the new world  of sound to which you’ve suddenly been exposed. I’ll follow this by discussing  speechreading and auditory training exercises that can help you make the most  of your residual hearing. Finally, in the last section, I’ll present some  “hearing tactics,” i.e., various kinds of adaptations to real-life situations  aimed at improving speech comprehension. In writing this chapter, I’ve drawn  heavily on what I’ve personally practiced during the many years that I’ve worn  hearing aids (and I shudder to think what my life would be like without them). 
                              Acknowledgment 
                                   The first and indispensable step in  practicing effective communication strategies is to accept the reality of the  hearing loss. Unless and until you can acknowledge its presence, openly and in  a matter of fact way, you’re always going to be limited in how effectively you  can deal with it. A hearing loss is not something to be ashamed of; it’s not a  stigma that has to be hidden. Its  presence does not diminish you as a human being. By denying or  projecting your hearing difficulties onto other people’s mouths (“people don’t  talk as clearly as they used to!”), you fool only yourself. The point is worth  emphasizing. The hearing loss is there. Magical thinking, denial, not “wanting  to talk about it,” will not make it go away. If you don’t face up to this  reality, unpleasant as it may be, you’re condemning yourself to a life of  unnecessary stress, anxiety and isolation, as preceding chapters in this book  have so beautifully elucidated. 
                                 
       As you know by now, the onset of hearing  loss is typically very gradual. What makes this situation particularly  difficult for older people is that, initially, they’re truly not aware that a  hearing loss may be the main reason they’re having communication difficulties.  They can’t very well deny hearing sounds that they’re not aware of! This is the  point where many of the conflicts between the hard of hearing person and  his/her significant others first arise. It’s not so much denial as disbelief;  they know there are times when they can hear well. After a while, of course,  the effects of the hearing loss become apparent to everyone, including the  person involved. If these are ignored, then someone can truly be said to be “in  denial.” 
                               
                              
                              
                               
                                
                            
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